The Galleria

Strategic front end and system design for one of the Middle East’s leading luxury shopping malls.

Services

Python Infrastructure Design & Development

UX Strategy and Design

Sector

Fashion Retailing

Luxury Lifestyle Services

Design Agency

Six, United Kingdom

The Challenge

To develop a unique user experience that presents an ultra-luxury retail space in a digital eco system whilst promoting accessibility and visitation.

Languages

HTML / Java Script / JQuery

Timescale

16 Weeks Development

Launch Date

May 2017

System

Python

Launch Site

The Solution

A unique CMS was created to bridge both publishing and mall activities. This allowed immersive engagement between native content and mall promotions, backed by in-depth analytics and bespoke creative content solutions.

Play

Real-Time Editing

Allowing the mall to react instantly to openings, promotions and other circumstances.

Customer & Client Feedback

Created for The Galleria to understand the customer and retailers' feedback, enabling the mall to improve where necessary.

3D Mapping

Creating a convenient solution for shoppers' navigation and their overall experience.

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Details

The Results

A state of the art platform, with un-paralleled UX and functionality where traffic and engagement surpass projections.

Site Traffic

66,217 unique users

Engagement

+42%

Average Session

2m 21s

Analytics

Real-time, comprehensive data capture and analysis is at the heart of the build. Understanding our consumer navigation, points of interests and inspirations allows us to better curate the customer journey.